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Spam Policy

Simply put, we forbid spamming. Period.

More specifically, we implement several policies to discourage spammers from using our facilities and to protect our users against spam messages:

  • We filter against known spam addresses.
  • We disable spammers immediately.
  • We monitor traffic patterns. If an address fits a pattern we associate with spammers, we investigate.
  • We pay attention to complaints about our addresses. Send complaints about spam from Mail.COM.Sg users to abuse@mail.com.sg
  • We do not relay messages. To foil spammers, we don't accept email that is from a non-Mail.COM.Sg address and to a non-Mail.COM.Sg address.
  • We limit the number of recipients per message. If a user needs a higher limit, the user can ask.

We also encourage other sites to implement similar policies. If you want to implement similar policies at your site, contact us at support@mail.com.sg and we'll help you get started.